Delivery info

Delivery info

Shipping & Delivery

Questions? Reach us at hello@perforacare.com or call 011 4309 2293.

Pan-India Delivery

We ship to all serviceable PIN codes in India as per government guidelines.

48-hour Dispatch

All orders are dispatched within 48 hours of receipt, excluding Sundays and public holidays.

5–7 Day Delivery

Please allow 5–7 days from receipt of your order for delivery to your door.

Reputed Couriers

All purchases are shipped via trusted courier partners from our warehouse.

Cancellations & Shipping Charges

For orders cancelled after dispatch or rejected (COD orders), shipping costs will be charged for both to & fro at actuals. Pre-paid orders cancelled post-dispatch are not eligible for a refund. Shipping charges applied to an order are non-refundable. Shipping will be applicable on all orders placed during Sale.

Address Changes

The shipping address can be updated post-shipment, but the PIN code and state must remain unchanged. Please communicate any address changes to hello@perforacare.com or call us at 011 4309 2293.

Delivery Responsibility

Perfora shall not be responsible for delivery taken by an alternative person.

Damage or Shortage Claims

All claims for shortages or damages must be reported to customer service on the day of delivery with an unboxing video via email at hello@perforacare.com, call 011 4309 2293, or WhatsApp +91 99992 89288. An unboxing video is mandatory to claim shortage or damage in transit.

Want to initiate a return or check our refund policy?

View returns policy →