Shipping and Delivery
As per the Indian government guidelines, we ship to all serviceable pin codes in India. We generally dispatch all our orders within 48 hours of receipt. All purchases are shipped from our warehouse by reputed courier agencies. Please allow us 5-7 days from receipt of your order for delivery.
Given below are the shipping charges :
- Enjoy free delivery on all prepaid orders above ₹499
- Prepaid orders below ₹499 will be charged ₹50 for shipping
- All COD orders will be charged ₹60 for shipping
For orders that are cancelled after dispatch and while in transit, or rejected (in case of COD orders) shipping costs will be charged for both to & fro at actuals . For pre-paid orders same will be deducted during the refund process.
Perfora shall not be responsible for delivery taken by an alternative person.
All claims for shortages or damages must be reported to customer service on the day of delivery with an unboxing video via email on firstname.lastname@example.org or call/whatsapp on +91 - 9999289288. An unboxing video is mandatory to claim shortage or damage in transit.
We give 100% money back guarantee on all our products and returns are easy. Contact us to initiate a return. In case you wish to know our replacement and refund policy, please click here.